+ Minimum order

Greater Vancouver: $300

Vancouver Island: $750

Sunshine Coast: $1,000

*Most other parts of B.C.: $1,000

*Most other parts of Alberta: &2,500

*Most of Saskatchewan & Manitoba: $2,500

*Most of Ontario and other Eastern Canada Provinces: $2,500

*Subject to approval by Jiva Organics

+ Delivery Information

Deliveries: Truck deliveries are limited to retail stores only, between 9am–5pm. Vancouver locations are sent Mondays, Tuesdays, Wednesdays or Fridays. All other lower mainland locations (Richmond, Burnaby, Coquitlam, New Westminster, Pitt Meadows, Maple Ridge, Surrey and Langley are sent Thursdays.

For Lower Mainland deliveries, please check the piece count of the items delivered and make sure it matches the piece count as indicated on the invoice. Once the return invoice has been signed and given to our driver, the customer is responsible for the number of items received as indicated by the piece count. *We do not book delivery appointments.

Lead Time: Orders must be placed by 2pm for next day pick up, delivery or shipping. Orders received after the 2pm deadline will be processed on the next business day.

Shipping: All products will be shipped by ground. From the date the order is received, please allow 2 working days in the Greater Vancouver, 3 working days in British Columbia and 5 working days in the rest of Canada. Express shipments by air or expedited shipments can be arranged at the customer’s expense.

For deliveries to any other location, the customer will pay the shipping charges and we will give a 3% freight allowance if we ship to anywhere that is not listed in the "minimum orders" section. Freight charges for less than the minimum orders will be charged on the invoice. *We reserve the right to ship prepaid orders with our choice of carrier.

Deliveries: Truck deliveries are limited to retail stores only, between 9am–5pm. Vancouver locations are sent Mondays, Tuesdays, Wednesdays or Fridays. All other lower mainland locations (Richmond, Burnaby, Coquitlam, New Westminster, Pitt Meadows, Maple Ridge, Surrey and Langley are sent Thursdays.

For Lower Mainland deliveries, please check the piece count of the items delivered and make sure it matches the piece count as indicated on the invoice. Once the return invoice has been signed and given to our driver, the customer is responsible for the number of items received as indicated by the piece count. *We do not book delivery appointments.

Lead Time: Orders must be placed by 2pm for next day pick up, delivery or shipping. Orders received after the 2pm deadline will be processed on the next business day.

Shipping: All products will be shipped by ground. From the date the order is received, please allow 2 working days in the Greater Vancouver, 3 working days in British Columbia and 5 working days in the rest of Canada. Express shipments by air or expedited shipments can be arranged at the customer’s expense.

+ payment

The first 2 orders must be prepaid by certified cheque or COD until credit terms are established. In order to establish credit terms you must complete our credit application form. Please allow 7 working days to process your credit application & establish terms. An interest charge of 2% per month (24% per annum) will be levied on all overdue invoices. Our Terms: Net 21 days with established credit.